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Privacy Policy

Table of Contents

1. Introduction

At Framework Exchange, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and manage your data when you use our website, platform, and related services.

We believe in transparency regarding our data practices and have designed our platform with privacy in mind, collecting only the information necessary to provide you with a valuable and personalized experience.

This policy applies to all services offered by Framework Exchange, including our website, community platform, and any related applications or tools.

Last Updated: May 24, 2025

2. Information Collection

We are committed to the principle of minimal data collection, gathering only the information necessary to provide our core services. Here's what we collect:

Account Information

When you create an account, we collect:

User-Generated Content

As you use our platform, we collect:

Usage Information

To improve our services, we collect minimal usage data:

Technical Information

For security and functionality purposes, we collect:

We emphasize that we only collect what's necessary to provide you with a functional, personalized, and secure experience on Framework Exchange.

3. Use of Information

We use the information we collect for the following purposes:

Providing and Improving Our Services

Personalizing Your Experience

Facilitating Community Interactions

Ensuring Platform Security

Account Management and Communication

AI Moderation System

Our platform uses automated AI moderation to ensure content quality and community safety. This system:

4. Information Sharing

We are committed to protecting your privacy and do not sell your personal information to third parties. We limit information sharing to the following circumstances:

Service Providers

We share limited information with Firebase/Google Cloud services for:

These service providers are bound by strict data protection agreements and only process your information as necessary to provide their services to us.

With Your Consent

We may share information when you explicitly authorize us to do so, such as when you choose to publicly share your templates or participate in community discussions.

Legal Compliance

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Protection of Rights and Safety

We may share information when we believe it's necessary to:

Business Transfers

If Framework Exchange is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5. Data Security

Protecting your information is a top priority for Framework Exchange. We implement a variety of security measures to maintain the safety of your personal information:

Technical Safeguards

Access Controls

Monitoring and Auditing

Incident Response

In the event of a data breach that affects your personal information, we will:

User Responsibilities

While we implement strong security measures, the security of your account also depends on:

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. User Rights and Controls

We believe you should have control over your personal information. Framework Exchange provides several ways for you to access, update, and manage your data:

Account Access and Correction

You can access and update most of your account information directly through your profile settings. This includes:

Account Deletion

You have the right to delete your account at any time. When you request account deletion:

Data Portability

Upon request, we can provide you with an export of your personal data in a structured, commonly used format.

Communication Preferences

You can manage your communication preferences by:

To exercise any of these rights or if you have questions about your data, please contact us using the information provided in the Contact Information section.

7. Children's Privacy

Framework Exchange is designed for business professionals and entrepreneurs, not for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

For users between the ages of 13 and 18 (or the applicable age of majority in your jurisdiction), we recommend reviewing this Privacy Policy with a parent or guardian to ensure you understand how we collect, use, and share your information.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of Framework Exchange after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@frameworkexchange.com

We are committed to addressing your concerns and will respond to your inquiry as soon as possible, typically within 5 business days.

For urgent privacy matters or to report a potential data breach, please include "URGENT: Privacy Concern" in your email subject line.